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International Project Management Commission
 
Printable version AAPM Project Management ™ Common Law Copyrights Designations and Marks

CONCEPT DEVELOPMENT

Step 1: Concept Development

In Step 1, the predominate IPMC process group is Planning. (See Appendix B for a detailed discussion of the Planning process group.) During Concept Development, the project manager accomplishes the detailed planning to prepare for project execution. It is here that the project manager develops the project management plan, including the project Work Breakdown Structure (WBS) that communicates the specifics of the project scope and the requirements of the product or service that the project will produce. With an understanding of the project scope the team prepares the project master schedule and time phased budget that become the basis for project performance measurement (such as earned value management). During the concept development phase processes are put in place that will insure close control over the project scope, schedule and budget. Other processes are initiated to identify and assess project risks and insure product quality. Specific strategies are developed for the acquisition of project labor and materials.

It is during this phase that the project manager or project sponsor ensures senior officer and business owner approval of the project scope, schedule, budget, risks, acquisition strategy, and product requirements. A best practice is to have the appropriate senior officer(s) and business owner actually sign the Project Management Plan and subordinate plans that contain the above information.

Important distinctions exist between Step 1 Concept Development tasks and the tasks required to prepare and communicate information for the Exhibit 300 process (See Appendix D for a more detailed discussion of the Exhibit 300). The major distinction is that the Step 1 Concept Development process is goal driven, with milestones being reached after intermediate project goals are achieved; while the Exhibit 300 process is an annual process, requiring actions throughout the year to meet OMB submission dates. In the Step 1 Concept Development phase the project plans are created to control the project. This is also the period of time when the groundwork is laid for Exhibit 300 reporting by entering the project planning data into the project management software.

Milestone I: Prototype Development Approval

The Milestone I review is intended to have the Project Manager address areas necessary to warrant approving the commitment of resources to a prototype or pilot effort. At Milestone I, the PM demonstrates a well-founded business case for the effort. Prototype efforts are encouraged within VA, as a general principle, in order to speed time to market and to increase the likelihood that the delivered product will fit the end users’ true needs. For certain projects, the project requirements and maturity of the technology will have already been established. In these cases, the project may proceed to a combined Milestone I/II review.

Milestone I includes development of the Exhibit 300, either a “Planning Application” or a “Full Acquisition”. The applications can be combined depending on whether preliminary funding or full funding is being requested.

If preliminary funding for project development is needed, a preliminary Exhibit 300, the “Planning Application” should be prepared. The “Planning Application” will be reviewed by the Office of Information and Technology (technical review), the EIB Panel (strategic and financial review), the EIB, and the SMC (if required) for approval and funding.

If full funding is needed for the upcoming budget year a complete Exhibit 300 “Full Acquisition” should be prepared. The Exhibit 300 will be reviewed by the Office of Information and Technology (technical review), the EIB Panel (strategic and financial review), the EIB, and the SMC (if required) for approval and funding.

Planning Application (Exhibit 300) for Preliminary Funding: The Planning Application further defines this concept. It also includes a high-level evaluation of alternatives for an IT solution. The document should address functional, security, performance, and reliability requirements, concept of operations, high-level use cases, business case, technical approach, acquisition, testing and fielding strategy, training and documentation requirements, schedule, staffing, and skills requirements. Comparisons of alternative concept solutions normally result in identification of the most promising system concept. The Exhibit 300 also needs to include Return-on-Investment and Cost Benefits analysis estimates.

If the project is approved, preliminary funding will be provided and the project will be included in the budget request. The, Full Acquisition Exhibit 300, will be required for the project by the following summer, before the budget year for which it is funded begins. This should document in more detail the scope, schedule, cost resource requirements, test strategy, risk profile and mitigation plan, project organization and staffing, operational support strategy, detailed life-cycle cost, and detailed business case. OMB Circular A-11, Part VII, Section 300 provides full instructions for this document.

Concept Development for Full Funding: If full funding is needed for the upcoming budget year a complete Exhibit 300 (“Full Acquisition”) should be prepared. At Milestone I, additional documentation (in addition to the information from Milestone 0) is required that supports Exhibit 300, such as:

Completed Row 2 of the Zachman Framework, the organizational business processes from the perspective of line and staff managers, --revalidating the information relative to the EA addressed in the Milestone 0 review, showing how the project fits into the allocated functional baseline and integration points established in row 2 of the framework. In addition, the Project Manager is expected to take the functional requirements and integration points contained within row 2 and the Technical Reference Model (TRM) and standards profile and begin development of the functional and technical requirements baseline for their project that is the subject of row 3 of the framework, the IT system from the perspective of the Project Manager.

An initial change management and communications plan

A project organization plan and staffing inventory

An updated mapping of the project concept to Performance Goals

A prototype development work plan and staffing schedule

In addition, the project may need to be presented to the administration if required.

IT Security

4.3.1 System Security Plan (SSP). The SSP documents the security risks (not project risks) and overall system security categorization in terms of potential level of impact (Low, Moderate, High) for each of the security objectives of confidentiality, integrity, and availability of federal information and information systems. The plan documents the security processes that will be implemented and tested in the Security Controls Assessment (SCA) plan. The SCA plan is the basis for System Certification and Accreditation and acceptance of residual security risk. The System Security Plan includes the following components:

System Boundary Summary – Describes what constitutes the system for the purposes of the SSP.

IT System Security Categorization and Sensitivity – The System Security Categorization classifies the system as a Major Application or a General Support system. The Security Sensitivity identifies the potential level of impact as Low (limited impact), Moderate (serious impact), or High (severe or catastrophic impact) for confidentiality, integrity, and availability of federal information and information systems. The categorization and sensitivity determines the minimum management, operational, and technical security controls required for information and information systems. See Federal Information Processing Standards (FIPS) 199 – Standards for Security Categorization of Federal Information and Information Systems. (http://csrc.nist.gov/publications/fips/fips199/FIPS-PUB-199-final.pdf). Guidance on the use of FIPS 199 can be found in NIST Special Publication 800-60.

4.3.2 Configuration Management Approach – Develop the approach for managing change over the development and production life cycle of the system – application and operating system software, configuration settings, interfaces, and hardware. Note: A security risk assessment differs greatly from a project risk assessment. A security risk assessment assesses the security risks to the information system itself whereas a project risk assessment assesses the project risks.

4.3.3 Contingency and Disaster Recovery Approach – Prepare an approach for responding to man-made or natural incidents or disasters.

4.3.4 Federal Information Security Management Act (FISMA) Self-Assessment and Plan of Action and Milestones (POA&M). FISMA requires the completion of an annual self-assessment to identify security deficiencies. Many organizations have an automated tool to facilitate completion of the survey and tracking of deficiencies in the form of P0A&M that are submitted to OMB quarterly. OMB guidance also requires POA&Ms to be addressed by system owners/program managers in order to obtain a security score of 4 in the Exhibit 300 process.

4.3.5 Preliminary Security Risk Assessment. The basic assessment of the confidentiality, integrity, and availability risks that help determine what security controls are necessary to protect the information contained in this information system. Completing the FISMA self-assessment constitutes a preliminary risk assessment.

See Appendix I for Federal and VA-specific guidance on IT Security deliverables for this stage.

Privacy Impact Assessment

The E-Government Act of 2001 (E-Gov) requires a Privacy Impact Assessment (PIA) to be conducted for any new information collections. Primarily, the PIA formalizes and documents how private data is to be protected. It must describe:

What information is to be collected,

Why the information is being collected,

The intended use of the information,

With whom the information will be shared,

What notice or opportunities for consent would be provided to individuals regarding what information is collected and how that information is shared,

How the information will be secured, and

Whether a system of records is being created under the Privacy Act (5 U.S.C. 552a)

The PIA is to be initiated in the early stages of system development and completed as part of the required System Development Life Cycle reviews. Privacy must be considered when requirements are analyzed and decisions are made about data usage and system design.

Details on the PIA, its privacy principles, and steps for completing one can be found at: http://www.cio.gov/documents/pia_for_it_irs_model.pdf

One Enterprise Architecture

From the perspective of the One- EA, at Milestone I PMs are expected to focus on the information relevant to their project in row 2 of the One EA Zachman Framework. This information is described in Chapter 4 of version 2.1 of the One Enterprise Architecture. Chapter 4 defines the functionally of information systems in terms of their target processes, functions and sub functions, data, and their integration points with other information systems both inside and outside the enterprise.

IT Operations Considerations

Projects that will involve organizational telecommunications and operations infrastructure should consider the following questions leading up to Milestone I:

Network Capacity Planning:

What type of transactions types will the project use:

Interactive?

File transfer?

HTTP?

What are the project’s data network traffic characteristics per transaction type:

Traffic volumes and transmission rates?

Traffic at peak and non-peak business hours?

What is the project’s data network load distribution:

Basic traffic flow?

User count and locations for application execution and end user access?

Potential high traffic points?

What communications protocols will the project use?

What is the project’s network availability objective?

What is the project’s scalability objective?

What is the project’s interoperability with existing applications?

What is the project’s required network environment for prototype testing?

Step 1: Significant Project Management Activities

The following is a summary listing of the significant project management activities and outputs for Step 1.

OMB Exhibit 300

Project Management Plan (including WBS, Scope Statement, Project Schedule, and Cost Estimates)

Scope Management Plan

Schedule Management Plan

Staffing Management Plan

Integrated Change Control Plan

Cost Management Plan

Communication Plan

Procurement Management Plan

IT Security Deliverables (See 4.3.)

Privacy Impact Assessment

Milestone I Briefing and Decision Memo

Step 1: Responsibility Assignment Matrix

The Responsibility Assignment Matrix below is provided as a “best practices” tool that the PM can adapt and fill out for the appropriate tasks and responsibilities of his or her project. For additional guidance, the PM should refer to the appendices of this guide and consult his or her Administration or Staff Office PMO.

Step 1 – Concept Development

Deliverable

/Artifact

Task

Responsible

D = Develop or Designate, S = Support,

C = Concur, A = Approve

Business Sponsor

Program Manager

Project Manager

Project Team

Stakeholders / OI&T

EIB / SMC

OMB Exhibit 300

Describe how the project supports the President’s Management Agenda.

           

Describe the project performance goals.

           

Describe the program management governance, team, and processes.

           

Conduct and describe an analysis of project alternative solutions.

           

Describe the project life cycle cost formulation.

           

Describe the results of the project risk assessment included mandated OMB risk areas.

           

Describe the project acquisition strategy and accommodation

           

Describe the project performance based management system with emphasis on the Earned Value Measurement System (EVMS).

           

Describe adherence to the Enterprise Architecture (EA) and Capital Planning and Investment Control (CPIC) process.

           

Describe the project security and privacy action plan.

           

Approve Exhibit 300

           

Project Management Plan

Describe project: description, goals, objectives, strategies, requirements, etc.

           

OBS

Develop project Organizational Breakdown Structure (OBS).

           

WBS

Develop project Work Breakdown Structure (WBS).

           

Schedule

Develop detailed project schedule.

           

Cost Estimate

Develop project cost estimate using OBS, WBS, and schedule.

           

Step 1 – Concept Development (continued)

Deliverable /Artifact

Task

Responsible

D = Develop or Designate, S = Support,

C = Concur, A = Approve

Business Sponsor

Program Manager

Project Manager

Project Team

Stakeholders / OI&T

EIB / SMC

Scope Management Plan

Describe project: description, goals, objectives, strategies, etc.

           

Describe process used to develop the WBS.

           

Describe the process used to baseline the WBS.

           

Describe the WBS change control process.

           

Schedule Management Plan

Describe project: description, goals, objectives, strategies, etc.

           

Describe the use of Software to develop and manage project schedules.

           

Describe the schedule change management process.

           

Describe how schedules will be used for performance measurement.

           

Describe schedule status reporting.

           

Staffing Management Plan

Describe project: description, goals, objectives, strategies, etc.

           

Describe the project organization.

           

Describe the roles and responsibilities for team members and stakeholders

           

Describe project resource requirements by functional areas

           

Describe known resource constraints, such as scarce skills

           

Describe the development and frequency of staffing reports

           

Integrated Change Control Plan

Describe project: description, goals, objectives, strategies, etc.

           

Describe the change review and approval process in areas such as scope, schedule, cost, configuration management, technical design and test.

           

Describe the baseline process and change control thresholds such as a work package exceeding budget by 10%.

           

Describe change identification, documentation, implementation and reporting.

           

Step 1 – Concept Development (continued)

Deliverable

/Artifact

Task

Responsible

D = Develop or Designate, S = Support,

C = Concur, A = Approve

Business Sponsor

Program Manager

Project Manager

Project Team

Stakeholders / OI&T

EIB / SMC

Cost Management Plan

Describe project: description, goals, objectives, strategies, etc.

           

Describe the cost estimating process.

           

Describe the development and maintenance of a time-phased budget.

           

Describe the financial cost maintenance to include responsibilities, reporting, and the management and budget processes

           

Describe cost performance reporting with emphasis on the management and budget process and the Earned Value Management System.

           

Describe cost reporting including the cost performance indexes and variances.

           

Describe the process for managing cost and budget changes.

           

Communications Management Plan

Describe project: description, goals, objectives, strategies, etc.

           

Identify the project stakeholders and related information (title, etc.).

           

Describe project reports, development process, and responsible personnel.

           

Describe information accessibility, filing, document security, etc.

           

Step 1 – Concept Development (continued)

Deliverable

/Artifact

Task

Responsible

D = Develop or Designate, S = Support,

C = Concur, A = Approve

Business Sponsor

Program Manager

Project Manager

Project Team

Stakeholders / OI&T

EIB / SMC

Risk Management Plan

Describe project: description, goals, objectives, strategies, etc.

           

Describe risk identification, documentation, and assessment.

           

Describe risk triggers, such as missed delivery dates, etc.

           

Describe the risk analysis process, both qualitative and quantitative.

           

Describe the development of a risk severity grid to aid analysis.

           

Describe risk response planning to minimize the affects of risks.

           

Describe risk documentation and reporting, such as tools like the risk register and risk maintenance software.

           

Describe risk control using a reassessment and validation process.

           

Quality Management Plan

Describe project: description, goals, objectives, strategies, etc.

           

Describe the organization quality policy, such as document preparation standards or contracting standards.

           

Describe quality management approach to implementing quality management on the project.

           

Describe the implementation of the quality assurance process.

           

Describe the implementation of the quality control process.

           

Describe the change control process for managing changes to the quality process and standards.

           

Describe project team responsibilities as they relate to quality tasks.

           

Step 1 – Concept Development (continued)

Deliverable

/Artifact

Task

Responsible

D = Develop or Designate, S = Support,

C = Concur, A = Approve

Business Sponsor

Program Manager

Project Manager

Project Team

Stakeholders / OI&T

EIB / SMC

Procurement Management Plan

Describe project: description, goals, objectives, strategies, etc.

           

Describe the anticipated procurements including preparation lead times and project team responsibilities.

           

Describe how the IPMC Acquisition Process will be employed to approve, initiate, and sustain project procurement efforts.

           

Describe solicitation planning, such as Statement of Work development and the evaluation strategy.

           

Describe the process for contract administration.

           

Describe the process for contract closeout

           

Milestone I Briefing

Create briefing slides

           

Seek Administration or Staff Office approval

           

Schedule EIB briefing with OI&T

           

Present briefing to EIB

           

Milestone I Decision Memo

Draft Decision Memo

           

Sign Decision Memo

           

Accomplish Decision Memo tasks

           
Pages 
PROJECT MANAGEMENT
INTRODUCTION TO PM
WHAT IS A PROJECT?
WHAT IS A PROJECT FOR?
WHAT IS PROJECT MANAGEMENT?
WHAT IS PMTOP
WHAT IS PRINCE 2
PRINCE 2
ISO 9000:2000
OVERVIEW OF PRODUCT DEVELOPMENT STRATEGY AND METHODOLOGY
USE IT AS THE PROVEN, LOW-COST BASIS FOR YOUR COMPANY’S METHODOLOGY
PROJECT PHASES AND THE PROJECT LIFE CYCLE

PROJECT PHASES AND THE PROJECT LIFE CYCLE

STAKEHOLDERS
ORGANIZATIONAL STRUCTURE
SOCIAL-ECONOMIC-ENVIRONMENTAL INFLUENCES

PROJECT MANAGEMENT PROCESSES
ROLES AND RESPONSIBILITIES
MAKING PROJECTS WORK
CONCEPT DEFINITION
CONCEPT DEVELOPMENT
SYSTEM DESIGN AND PROTOTYPE
SYSTEM DEVELOPMENT AND TESTING
SYSTEM DEPLOYMENT
SYSTEM OPERATION
ABOUT THIS IPMC EXECUTIVE SUMMARY
SUMMARY OF PMMeeting The Mission
It’s why you’re here

Align the Project Mission with the Agency’s Mission What is your agency’s mission? What is the relatKnow the Project Stakeholders A strong project mission can not be created in a vacuum. Who are the people with an interest in the outcome of the project? What aAmplify the Voices of Your Customers Who will be paying for this project? Who will actually be using the systems and processes being designed? Clarify the business priorities of these customers and their criteria for success. Actively and emphatically communicate this information. Do this for customers inside the organization as welMaintain High-Level Communication About the Project Mission Communicate steadily with stakeholders and customers throughout the project. This will help to manage their expectations and requirements over time. Design project development so that requirements and expectations can be reconfirmed at regular junctures. Periodically check to see that stakeholders and customers understand and support changes, delays, and new developments. Strategies What do you want to accomplish?Set Realistic Business Objectives What are the common business needs of the organizations that will depend on the system? What accomplishments will be critical for the project to be considered successful? Define project boundaries at the outset, and use this definition to manage requirements throughout the project. A clear definition of business success will also help ensure that project efforts support the agency’s strategic plan. Define a Sound Architecture Drive Toward an Enterprise-Wide Business Model Ensure that the business model meets business objectives while remaining within the project’s scope. Publish a detailed concept of operations which distinguishes clearly among the business model, the layout and relationship of systems and communications, and the technical architecture. These should be anchored in an enterprise-wide IT strategy.Implement Systems Incrementally Work toward a systems implementation that will deliver, in twelve months or less, incremental, useable levels of functionality which support specific business objectives. The detailed concept of operations should explain how the architecture will satisfy these objectives and how it will prioritize them. It should also communicate responsibilities for implementing and managing the architecture. Coordinate Technical Standards Which standards are essential to ensure that the technical architecture ultimately supports business objectives? Define these, paying particularly close attention to technical interfaces. Develop a plan to ensure compliance with architecture standards. The technical architecture must be documented to ensure its consistency with the overall agency-level design. Gain Agreement on the Project Plan The project plan formally captures and documents agreements among customers, stakeholders and project participants. Secure an informed agreement up front, and maintain this agreement throughout the project life. This will ensure that the project meets expected results. This will also help align the project with the organization’s business plans and supporting IT plans. Over time, manage the project scope carefully, since there will be a tendency for different areas of the project to acquire their own divergent momentum. People Understand the project participantsOrganizational Leadership Listen to the Customer and Create a Vision The project sponsor manages high-level customer relationships, translating key customer expectations into a practical vision for the project. To be effective, this vision must be broadly communicated. Commit to the Project The most frequent cause of project failure is the lack of involvement of the organizational leaders. Ongoing involvement is crucial. It is critical to structure the project in such a way that go/no-go decisions may be made at highly visible milestones. Leadership commitment stabilizes the project so that it can accommodate changes over time. Leverage the Existing Organizational Structure The roles and responsibilities of the project and its partners are most effective when they correspond with the way in which the overall agency is managed. For example, in an organization in which field offices have a great deal of autonomy, a centralized approach to IT management could bring about unnecessary conflict.Empower the CIO The Chief Information Officer (CIO) position requires extraordinary qualifications in both IT management skills and general management skills. The CIO needs authority and visibility to guide the organization in key decisions. The CIO focuses on three things: Synergy. Bring realistic synergy to IT strategy by focusing disparate IT activities on their contribution to the organization’s mission. Ensure that business objectives take precedence over technological advances. Direct architectural compliance across the enterprise. Create a formal strategic IT plan that reflects business priorities. Sharing. Leverage the centralized technical authority to reduce redundancy across different organizational units. Enable them to share systems and data, as well as IT training, approaches, and other commonly needed resources. Coordinate a coherent strategy for commercial off-the-shelf software. Seek to make the enterprise technologically seamless.Support. Establish complementary managerial and technical structures to provide support for critical enterprise functions. Do this in a way that provides different organizational units with the flexibility they require.Project Leadership Select a Strong Project Manager Empower a central point of responsibility for project decisions, and clearly distinguish this role from functional program management roles. Clarify the risks which the project manager is expected to manage strategically. "Leadership ability" is difficult to articulate, and even more difficult to find. At a minimum, it includes the following characteristics: Drive. Does the project manager have a strong desire to succeed? Ability to Build Consensus. Can the project manager get key individuals to work together towards common ends? Ability to Take Risks. Can the project manager recognize opportunities and find ways to seize them? Ability to Communicate. Is the project manager able to communicate clearly and convincingly to all parties? Experience. Does the project manager have a track record of success? Look for characteristics and experiences that relate directly to the project at hand. Technical Knowledge. Does the project manager possess demonstrated knowledge in the appropriate technical fields? Sense of the Big Picture. Does the project manager understand the project from a broad business perspective?Enable a Cooperative Environment Nurture cooperation among members of the leadership, including the project sponsor, functional program manager, project manager, contracting officer and contractor. Create a learning environment which attracts individual skills to the table. Actively encourage team members to innovate by rewarding judicious risk-taking. Ensure Accountability The project manager is responsible for results. Successful project managers actively encourage team members to make minor challenges known before they become major problems. The project needs a "truth culture" – let the messenger live. Stress the import